Shipping policy

1. Order Processing

All orders are processed and packed within 2–3 business days of purchase (excluding weekends and public holidays).

Once your order is shipped, you’ll receive a confirmation email with tracking details so you can follow your parcel’s journey.

During busy periods, promotional events, or holidays, please allow for slight delays — we’ll always do our best to keep you informed.

We proudly ship from Magnetic Island, Queensland, Australia.

All orders are shipped via Australia Post or trusted local couriers, depending on your location and order size.

Please note that delivery times are estimates and may vary depending on postal delays, rural areas, or external factors beyond our control.